Sophia is a 58 year old woman who have been diagnosed with metastatic breast cancer. Her oncolgy prescribed her Ibrance by Pfizer, and tried to get it from the USA. Sophia started the therapy and managed to see good results in her health and quality of life. Unfortunately her insurance company does not cover the expenses for an imported medicine, and the cost of the medicine began to be prohibitive (around USD 10’000.00). Sophia’s doctor started to look around in the internet and found Elixi International as a licensed pharma supplier.
We immediately contacted all of our suppliers around the world to check the cheapest source of Ibrance and manage to help Sophia in her struggle. One of our suppliers has very tight connection with Pfizer and could get much better price for the medicine. We managed to obtain a really good price for a regual supply of Ibrance for Sophia, and we could get the product and ship it to the patient in one week.
Sophia can continue her therapy and enjoy life with her nephews. There is currently no cure for metastatic breast cancer, but there are treatments that can shrink the cancer or slow its progress for some time, and Ibrance is one of them, so we are happy Elixi could be a part of this improvement for this patient.
Case study: Origin problems
Our customer contacted us because the oncological product made by one of the big pharma manufacturers they had bought from another supplier had a different package (compared to the one they were used to buy), and they wanted to be sure of the authenticity of the goods by receiving a direct confirmation from the manufacturer in writing. No information regarding packaging was available on the manufacturer’s website.
We immediately contacted the local manufacturer office for getting the confirmation from them and they sent us the CoA and CoO, but this was still not enough for the end user. Therefore, we asked again for some details regarding the package but it was Easter time and their offices were already closed. The final patient could not wait for the end of the holidays, since he had to use the product. We did not give up, so we called the manufacturer’s office in the USA to check for it. We gave the manufacturer all the possible information we had regarding batch number and origin of the goods. In the end, manufacturer was able to answer us in writing according the validity of the product and we could forward this information to the customer.
Our customer was satisfied with the info we managed to provide although in this case we acted only as agent and did not sell the product directly. Our dedication earned the confidence of this very important client.